For any technical problems with digitally downloading products or email links, first try clearing your cache and then temporarily disabling any browser extensions (adblock, etc) you might have running.
Some users experience errors in the file after downloading. For 99% of users the download process has corrupted the file and can be solved by issuing a new download link.
For file errors, please fill in the subject box of the contact form with "REISSUE LINK : [YOUR ORDER NUMBER]" and a new link will be sent ASAP.
If you're still having trouble, please read the FAQ section before filling in the contact form.
For any technical enquiries, please use the contact form above and be as specific as you can about what you're experiencing.